Privacy Policy

Last Updated: 21 February, 2025

Introduction

QB Premium Support (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our QuickBooks consultation services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide to us when you:

Fill out our consultation booking form
Contact us via email
Subscribe to our communications

This information typically includes:

Email address
Name (if provided)
Business information (if provided)
Any other information you choose to provide in your message

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type
Device type
Pages visited
Time spent on pages
Referral source

This information is collected using cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

Respond to your consultation requests
Send you requested information about our services
Improve our website and services
Comply with legal obligations
Protect against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (such as email service providers or hosting services).

Legal Requirements

We may disclose your information when required by law or in response to valid requests from public authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
File a complaint with relevant authorities

To exercise these rights, please contact us using the information provided below.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Cookie Policy

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

California Privacy Rights

If you are a California resident, you have specific rights regarding access to your personal information. Please contact us for more information about your California privacy rights.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

QB Premium Support
Email: support@qbpremiumsupport.com

Additional Information

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

International Data Transfers

We process and store your information in the United States. By submitting your personal information, you consent to this transfer.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

Compliance

This Privacy Policy is designed to comply with relevant privacy laws and regulations, including:

California Consumer Privacy Act (CCPA)
CAN-SPAM Act
Federal Trade Commission (FTC) guidelines