Refund Policy

Satisfaction Guarantee

QB Premium Support is committed to your complete satisfaction. We offer a no-questions-asked refund policy within 48 hours of your payment if you are not entirely satisfied with our services.

Eligibility Criteria

• Refund requests must be submitted within 48 hours from the time of your payment.
• The refund applies exclusively to QB Premium Support payments.
• Refunds will be credited to the original payment method used during the transaction.

How to Request a Refund

Simply contact our customer support team via any of the following methods:

• Email: support@qbpremiumsupport.com
• Live Chat: Accessible via our official website during operating hours.

Please provide these details to expedite your refund:

• Your full name
• Account number or email linked to your QB Premium account
• Date and time of your Premium Support payment

Refund Processing Time

Refunds are processed promptly and typically appear in your account within 5-7 business days, subject to your financial institution’s policies.

Escalation Matrix

If your refund is delayed or unresolved, please escalate your request through the following channels:

1. Initial Contact: QuickBooks Premium Support Team
   • Email: support@qbpremiumsupport.com
2. Level 2 Escalation: Premium Support Supervisor
   • Email: escalations@qbpremiumsupport.com

We appreciate your trust and strive to provide a seamless support experience.